Terms of Use

GENERAL PROVISIONS

These Terms and Conditions (hereinafter referred to as the "Regulations") stipulate the conditions and rules of providing services by electronic means by MB Distribution S.A. based in Warsaw, ul. Polska 22/5, entered into the Register of Entrepreneurs kept by Regional Court in Warsaw, XII Department of the National Court under the number KRS 0000834250; share capital: 625 000 PLN; NIP (Taxpayer ID number) 5252770912 (hereinafter referred to as "Service Provider").
The Service Provider provides Customers free of charge with these Regulations at https://www.magdabutrym.com/terms-and-conditions.
Any actions described in the Regulations, related to placing orders and the complaints procedure, should be notified to the following email address operated by the seller: customercare@magdabutrym.com..
Whenever the following notions appear in the Regulations, they are meant to denote:
E-mail address – marking of an ICT system which makes it possible to communicate using electronic media, and especially e-mail.
Cookie – text file in which the server of the Web page records information on the hard disc of the computer that the User uses. The information recorded in the cookie file can be read by the Web page server while connecting again from that computer, but it can also be read by other servers.
Payments System Operator – entity selected by the Service Provider which provides services related to the delivery, maintenance and handling of card payments.
Payments by electronic means – card payment the Customer makes, carried out within online banking, supported by the Payments System Operator.
Means of electronic communication – technological solutions, including ICT equipment and their associated software tools, enabling individual distance communication using data transmission between ICT systems, in particular e-mail.
Web page – website which belongs to the Service Provider, located at www.magdabutrym.com, through which Customers can use services consisting in providing information.
Sales System – application available on the Web page, through which it is possible to use the services provided by electronic means by the Service Provider.
Providing a service by electronic means – performance of the service, which is done by sending and receiving data using ICT systems, to individual Customer demand, without the simultaneous presence of the parties; the data are transmitted via public networks, as stated in the Telecommunications Act.
Services – any services provided by electronic means by the Service Provider to Customers, on the basis of these Regulations.

SCOPE OF ACTIVITY

  1. The Service Provider provides by electronic means the following Services:
    concluding contracts of sale of apparel products through the Sales System;
  2. access to the Web page, which makes it possible to get acquainted with the current offer of the Service Provider, as well as with information about current promotions.

In order to communicate with the Customer while providing the Services referred to above and in connection with them, the Service Provider uses the Means of electronic communication, in particular e-mail, the Web page and the Sales System. The costs the Customer bears for using the above means of distance communication for the conclusion of contract shall not be higher than for the regular use of those means of communication and depend on the price list of the operator whose services the Customer uses.

TECHNICAL REQUIREMENTS AND INFORMATION

In order to use the Web page it is necessary to have a computer or another electronic device with access to the Internet and software for browsing the Web (browser) which supports cookies and scripts based on JavaScript, if handling of those has been activated, as well as to have an individual e-mail account.

In order to use the Services within the Sales System, which consist in placing orders, it is necessary to have a computer or another electronic device with access to the Internet and software for browsing the Web (browser) which supports cookies and scripts based on JavaScript, if handling of those has been activated, as well as to have an individual e-mail account.

The information contained in system logs (eg. Users’ IP address) is used by the Service Provider for technical purposes. In addition, the information is used to collect general statistical data. This site uses cookies to deliver services and content tailored to your individual needs and interests. Disabling cookies on your browser may cause inconvenience or prevent the use of the Services. Cookies are also used to collect general statistical information about the use of the Web page by Users.

Shipping times & costs

We offer free worldwide express shipping and returns through DHL, UPS, and DPD.

You will receive a shipping confirmation email with delivery details once your order has been delivered to the courier.
Orders are processed and shipped on business days, excluding local holidays: 1st January, 6th January, 1st April, 1st May, 3rd May, 30th May, 15th August, 1st November, 11th November, 25th December, 26th December.

Our courier delivers from Monday to Friday during business hours. Kindly note that delivery to rural addresses can result in longer delivery times. Magda Butrym cannot be held responsible for delays in shipments caused by any circumstances beyond the control of Magda Butrym.

Please note that orders above 2500 USD shipped to the United States require a formal customs clearance. DHL/UPS may contact you to retrieve your federal Tax ID or a social security number in order to complete the delivery to your doorstep.
We do not ship to PO Boxes.

Taxes and duties

Please note that shipping outside of the EU could incur customs charges imposed by the Customer's national tax/customs authorities.

For Australia, Norway, New Zealand, Singapore, Switzerland, and the UK, duties and taxes are included in the product price and no additional charges will be collected at checkout.
For Albania, Argentina, Brazil, Canada, Egypt, Lebanon, and Mexico, duties and taxes are not included in the product price. You can decide to pay them either upfront at checkout or upon the parcel's arrival in the destination country.

For the United States and other non-EU countries, duties and taxes are not included in the product price and will be collected at checkout on behalf of your national tax/customs authorities.